FAQ
Frequently asked questions
The questions tour operators, agencies and group planners ask before working with us — answered straight.
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About e-travel
Who e-travel is, who it works for, the group sizes it handles and where its offices are.
4 answers
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Working with us
How the trade works with e-travel — ground handling, net rates, briefs and quotations, the B2B booking system and terms.
8 answers
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Tours & programs
Ready-made and tailor-made programmes, guaranteed departures, self-guided tours and what a programme includes.
6 answers
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Destinations & logistics
Airports, distances between the three capitals, seasons and Slovakia's spa towns — the practical facts behind an itinerary.
5 answers
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MICE, incentives & special groups
Meetings, incentives and events in Bratislava, plus ground services for sports teams and school groups.
5 answers
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Guides & languages
Which languages our licensed guides, driver-guides and office team work in, and how private guiding is arranged.
3 answers
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Pilgrimage, ancestry & special interest
Pilgrimage and faith-based programmes, Slovak ancestry tours and what each of them includes.
3 answers
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Sustainability
How our programmes are routed by rail and sourced regionally, and how to brief a low-carbon itinerary.
2 answers
Still deciding?
Ask us directly — or send the brief
If your question isn't here, the fastest route is a short message with your group profile — we reply within about one business day.